How many days do I have to return my order?

Returns are free and easy within 30 days of receiving your order if it fulfils our returns policy.

When will I get my refund after I have returned my order?
Once we receive your return at our warehouse, it will take about 7 business days to process. After your return has been processed, your funds will be credited back to your original method of payment. Please keep in mind that banks may require additional time to process and post the transaction, so the credit may not show up until your credit card's next monthly billing cycle.

What if I have provided an inaccurate shipping or personal details?

Please contact us as soon as possible via email at wearspiffy.shop@gmail.com to notify us and provide us with you updated personal details or accurate shipping information. If your parcel has been shipped out, we are unable to amend the shipping details.

In the event a parcel is returned to us due to incorrect/incomplete shipping details, reshipping fees will be applicable.

Can I cancel my order?

If you wish to cancel your order prior to dispatch, please email us at wearspiffy.shop@gmail.com as soon as possible, preferably within 24 hours from the time the order has been placed. We cannot guarantee that your order will be cancelled upon request as our Fulfillment Team works very quickly in processing all our orders. We aim to fulfill all orders within the NEXT BUSINESS DAY from the time you have placed an order with us. If your order has been dispatched, we regret to inform you that we are no longer able to cancel the order but you may return the item to us as per our returns and exchange policy.

For all successful order cancellations prior to dispatch, you will be subjected to a USD$5.00 administration/cancellation fee. If your request for order cancellation has been approved, we will send you an email to notify you when the refund has been processed. Please note, the amount refunded will be less the USD$5.00 administration/cancellation fee.

How do I care for my SPIFFY shorts?

Machine wash in cold water and DO NOT IRON. SPIFFY shorts are made with SOLOTEX yarn, ironing is not required and will even damage the fabric. With excellent stretch and recovery feature, creases will stretch out when you wear your shorts.

I can’t find your size guide.

Sizing guide that includes length, width and inseam measurements are found here.

What if I have received a damaged item?

We are terribly sorry if this happened, please allow us to resolve this matter as soon as possible by contacting us on wearspiffy.shop@gmail.com within 7 days from the product was received.

How long will it take for my order to arrive?

Location	Shipping Timeline (Express)	Charges
Singapore	1 - 3 business days	Free shipping
Malaysia	3 - 5 business days	Free shipping
Indonesia	3 - 5 business days	Free shipping
USA	5-7 business days	USD $10.00

Do you ship worldwide? Is there free shipping?

We currently do not ship worldwide. Free shipping applies to Singapore, Malaysia and Indonesia. For USA, shipping is USD $10.00.

My country is not in the list, can I still order?

If your country is not in the list, please email us at wearspiffy.shop@gmail.com so that our customer support team can assist you.

Can I use more than 1 promotional / discount code on my order?

The promotional/discount code only applies once per order. 

Can’t find your question in the FAQs?

Please do not hesitate to contact us at wearspiffy.shop@gmail.com. Our friendly customer care support will get back to you as soon as possible.